Our Most Frequently Asked Questions
A: King welcomes any and all questions our customers may have regarding operations and troubleshooting of the tester. Reference material such as operations and service manuals, tutorial videos, and common FAQ answers can be found on our website www.kingtester.com. Our service and technical experts are available by phone Monday – Friday 9:00AM to 5:00PM at (610) 279 6010 or email at King@kingtester.com. Please do not hesitate to contact us with any questions you have.
A: King provides a 1-year warranty on all parts and labor from the original date of purchase.
A: The King Portable Brinell Tester is not designed to hold pressure. When testing, pull the pump handle until 3000kg is met and you feel a tension relief in the handle. Once you feel this relief, apply an additional 3 pumps to maintain the pressure level in the reading gauge.
A: Testers should be calibrated daily on a test block by reading a known indent to ensure the tester is within the required ASTM calibration standards. King provides both a 2×6 test block and 4×4 alphanumeric test block for testing and calibration purposes.